$13 / hr. Excellent prioritization skills and an ability to make decisions quickly. Your day in the Apple Store is filled with a range of focused support and service tasks. If you have ever entered an Apple store in the morning you will see just how perfect every iPad, iPod, MacBook Pro have been aligned without fingerprints. Roles include Creative, Technical Specialist and Genius. Previous Apple employee here. The energy on these days rocked my world. For getting the right support, heres a genius idea. /* ]]> */ The mob used the electronics in the store to play music and record their dance routine. Free interview details posted anonymously by Apple interview candidates. Less, User profile for user: They offered benefit options such as health care for all employees full- and/or part-time. 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Geniuses in Apple Retail are remunerated well but cannot easily continue a technical career into Apple Corporate as there is often a qualifications barrier . Hiring process: Well, I was working at Best Buy but I wanted something more exciting. } By helping Apple maintain strong relationships with customers, you are instrumental to our success. Apple participates in the E-Verify program in certain locations as required by law. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Success in team environments, demonstrating shared responsibility and accountability with other team members. .main-navigation { Apples new IT training series begins with the Apple Device Support course, which includes articles and guided exercises. We are open. Each of those locations employs over 100 people totalling about. } font-size: 16px; We find courage. We were thanked for coming and then excused once we had completed our quiz. To help meet this growing demand, Apple today launched updated professional training and certifications for IT support and management. Be sure to check out, Report: watchOS 10 to include revamped design with a focus on widgets, iOS 17 updates to Wallet, Health, and Wallpapers allegedly revealed in renders, Apple Watch may finally work with multiple iPhones and iPads, and heres why that matters, Inside the world of TikTok-inspired fake AirPods scams (and how to protect yourself), Creative Pro, a mid-level position providing training & support to customers, Technical Expert, a new support position between Technical Specialist and Genius. Feb 7, 2019 6:31 PM in response to Whatsup143, Apple At Home Advisor - Jobs at Apple - Apple, Feb 7, 2019 6:38 PM in response to Whatsup143, For your school, refine your search LOCATION of this search, https://jobs.apple.com/en-us/search?search=College&sort=relevance&location=united-states-USA, Feb 7, 2019 6:41 PM in response to ChitlinsCC, Sorry that I did not clarify but Im from Australia, Feb 7, 2019 6:45 PM in response to Whatsup143, https://jobs.apple.com/en-au/search?sort=relevance&location=australia-AUSC, Apple Jobs/Roles (Genius/Technical Specialist), User profile for user: I have just finished High School and back in year 10/11 I have always wanted to work at Apple as a Genius or Technical Specialist. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. When a customer needs assistance, you quickly assess their situation. In the US alone, Apple has 265 retail stores across 44 states. Either way, youll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. } text-align:center; Upon successful completion of the exam, users will receive the Apple Certified IT Professional certification. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . Youll need to be flexible with your schedule. Each of those locations employs over 100 people totalling about about 30,000 full- or part-time retail workers. Get your questions answered by an expert via phone, chat, email, or even Twitter. Apple Inc. All rights reserved. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . Looks like no ones replied in a while. Apple Resume 2023: A Complete Guide With 20+ Templates and Examples (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); MacBook and iPhone screens show Apples updated professional training and certifications for IT support and management. Technical specialists are a lateral position to specialists (sales reps). .widget { I saw at least 40 other possible candidates who seemed just as eager as I. Apple employees welcomed us to the event with videos about Apple's achievements, and concluded with a written quiz on your knowledge of Apple product and its major software, like Pages, KeyNote, Numbers, Aperture, as well as Time Machine and others. To help those entering the workforce or changing careers, Apple is partnering with community colleges and universities to offer on-campus prep courses for the Apple Certified IT Professional badge. .archive #page-title { For getting the right support, here's a genius idea. Flexibility with your schedule. Both full-time and part-time jobs are available. Apple device management and security company Jamf reported that its community of professionals who manage Apple products at work has grown by more than 150 percent since 2017 to more than 100k members.3 And companies like Ford are seeking to hire talent to manage their Apple products. padding: 10px 20px; Learn more about your EEO rights as an applicant (Opens in a new window) . font-size: 12px; to figure out whats next, Get your questions answered by an expert via phone, chat, email, or even Twitter. 2nd Virginia State Regiment Revolutionary War, Council of Ministers of September 30, 2020, Celebration of the International Day of Peace 2020, Femajeci strengthens the capacities of Association Leaders, Conference on Houphoutology 2020 Photos, Network of Foundations and Institutions for the Promotion of a Culture of Peace in Africa. Most surprising thing about working at Apple: I would think readers would be surprised to see the energy behind Apple's walls, to know that management is always working on creating a better customer experience. Apple Professional Training exams are offered online and cost $149. We become a place to belong Stay up to date with what you want to know. Pro / Expert / Specialist (currently Red Zone Specialist), Creative Learn more about your EEO rights as an applicant (Opens in a new window) . The energy on these days rocked my world. Access your favorite topics in a personalized feed while you're on the go. Apple is complementing its redesigned and renamed Apple Stores with changes to the staffing roles, Technical Expert, a new support position between Technical Specialist and Genius; The IS&T team at Apple manages key business and technical infrastructure at Apple. Get startedand submit your resume. All postings and use of the content on this site are subject to the. Apple introduces new professional training to support growing IT workforce, New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers. color: #8f8f8f; Apple wins major appeal in legal fight with Fortnite maker Epic Games Q: Description. Of course, every employee's experience is different but, we recently spoke with former Apple "specialist". The Technical Expert position appears to be designed to free up Geniuses for more complex troubleshooting and repairs. You also educate your team members about products, while independently keeping your own technical know-how up to date. 2nd Virginia State Regiment Revolutionary War, Your email address will not be published. font-weight: bolder; It was a month before any of us would be on the sales floor alone. US-Genius - Careers at Apple line-height: 29px; .metaslider .caption { However one memory that sticks out above the rest was when a flash mob broke out in the middle of the store. .archive #page-title span { Title(s) held: My official title was specialist. My job in the Apple retail store was to provide the customer with an informative and memorable purchasing experience. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. More complex issues, and repairs on other products, will continue to be referred to Geniuses. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. We draw strength from our differences. color: #000000; } You maintain composure and customer focus while troubleshooting and solving issues. #masthead .hgroup .logo { @media screen and (max-width: 480px) { .so-mobilenav-mobile + * { display: block; } .so-mobilenav-standard + * { display: none; } .site-navigation #search-icon { display: none; } } Pay varies depending on tenure and location. When a customer needs assistance, you quickly assess their situation. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isnt a barrier to earning Apple certification., Two new Apple Professional Training courses Apple Device Support, and Apple Deployment and Management are available today on training.apple.com. I also think readers might find the level of diversity among the talent at Apple very inspiring. At Apple, the learning never ends, and team members continually support each other. 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