Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. The new smoking policy now designates staterooms as nonsmoking areas in addition to the indoor public areas already defined as nonsmoking. Download the app before your cruise, log in, and immediately start using Navigator. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Listen to the menu and select the number that corresponds to the ship you are calling. Also, be sure to enjoy the Compass book located in your stateroom. Your seating assignment will be noted on your guest card upon boarding. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Holland America Line assumes no responsibility for the items listed above. For many years we have emphasized environmental stewardship and conservation in our operations. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. Holland America Line does not discriminate against persons on the basis of disability. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Koningsdam Cruises 2022, 2023 - Holland America Ship, Itineraries Boarding may be denied or fines may be levied against those guests without proper documentation. All mail is subject to local postal office procedures and rates in the port mailed. You may also find more information on our tours and shore excursion programs on hollandamerica.com. HAL's fleet was fully operational by June 12, 2022. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Casual dining is available in the Lido Market every night. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Please note that this is a U.S. government regulation over which Holland America Line has no control. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Shirts/cover-ups and footwear are always required indoors. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. Our activities to protect the environment have not gone unnoticed. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Please contact us or your travel advisor for more information. Cruise Ship Smoking Areas - Shipdetective If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. That is also the location for all smoking discussions. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. All other questions and concerns regarding air arrangements should be directed to your travel advisor. . Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Cash deposits can be made on the last day of the cruise. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. For this reason, Holland America Line has size and weight guidelines for scooters. Representatives are available 24 hours a day, 7 days a week and 365 days a year. The time to reserve your desired stateroom, suite and dining preference is now. Hours are from 6:00am until 9:00pm. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Holland America Cruises From Boston - CruiseInfoClub.com Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. Please practice wearing your life jacket. Your stateroom keycard will be delivered to your stateroom. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. You will be responsible for all costs you incur to join the vessel at the next port. disembarking the ship, and for making purchases on board. Holland America - Ships and Itineraries 2023, 2024, 2025 - CruiseMapper Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. A passport is still the preferred document. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Beach Towels to take ashore will be available upon arrival at the Gangway. Pack shoes on top of other contentsin your baggage to expedite the screening process. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Our As You Wish dining lets you select the venue and style thatsuits you. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. The charges are subject to change without notice. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Holland America Line Smoking Policy - iCruise.com Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. I'm used to Carnival ships where the casino bars allow smoking. Please change the date range and try again. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. These requirements are established by the countries you are visiting and not by Holland America Line. Telephone: At some point in your travels you may experience an emergency. The Wireless Maritime Service system is available for use when the ship is in international waters. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. All documentation and immunization requirements are established by government authorities and not by Holland America Line. Tours are available for purchase up to three days before sailing. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Single Smoking Thread (Use for all smoking discussions on HAL) ) By Lyndihop, April 1, 2018 in Holland America Line Followers 19 1 2 3 4 5 6 Next Page 1 of 28 Lyndihop 864 May 11, 2001. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. The representatives will help you with luggage tags. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Additionally, you can call the ship directly from the shore. Tax increases have seen only slight decrease in smoking over the last 5-6 . Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Theres never a dull moment on your Holland America Line cruises. Bring your travel and health insurance information and have it handy at all times. From outside the U.S. access 1-321- 837-6106. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Guests will be asked to discard open beverages in plastic containers prior to boarding. 1. Wishful thinking I. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Gift orders must be prepaid and received two weeks in advance of sailing. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. will be located near the entrance to the pier area where you will be checking in your luggage. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs.